Q: Why am I getting exceptions (errors) when submitting my time off requests?
A: If there are exceptions on your time off request, you must fix any errors before submitting. Exceptions Prevent Request Submissions If you do not select a pay code on the first page of the time off request, EmpCenter will allow you to continue but will not allow you to submit the request until you select a pay code.  You will receive an "exceptions prevent request submissions" notice:
Q: Why don't I see the holiday on my timesheet?
A: Holidays observed by the university are already programmed into EmpCenter.  For eligible employees in the classified salaried exempt, classified salaried non-exempt, classified hourly, unclassified exempt, and unclassified non-exempt policy profiles holiday hours will automatically populate on the timesheet once the holiday pay requirements are met.*  For classified employees, this means you must meet the following requirement as described in the collective bargaining agreement:
Q: Why is my leave balance in EmpCenter different then the leave balance on my Earnings Statement? (Salaried Employees)
A: For salaried employees, the leave information on your Earnings Statement lags a month behind while leave balances in EmpCenter are real time. Note: Oregon Sick Leave (for students and temps) and Grad Sick Leave (for graduate students) does not show on the earning statement.  The accrual and balance is completely in EmpCenter.  If you have questions about your balance, please use the contact us link on the right to contact your Business Center.
Q: Why is there a warning on an employee's time off request?
A: Time off requests are tied to a job or assignment, not a person.  If the employee requested time off for a future date then changed positions before that date, EmpCenter will warn you that the time off request is no longer valid:   If you hover your mouse over the request, you will see more information about the warning:
Q: Why is there a warning on my time off request?
A: Time off requests are tied to a job or assignment, not a person.  If you request time off for a future date then change positions before that date, EmpCenter will add a warning to the request suggesting you cancel the request and resubmit it:   If you hover your mouse over the request you will see more information about the warning:
Q: Will EmpCenter remind me that timesheets are due?
A: Yes. EmpCenter will send an email reminder to you to submit your timesheets before payroll processing.  If you have more than one assignment (job) in EmpCenter, the email will include links to all of your timesheets.  See the Timesheet Deadlines schedule for submission and approval deadlines for salaried and hourly employees. Note: If you submit your timesheet before the notification is scheduled to go out or your supervisor approves the timesheet, you will not receive an email reminder.
Q: Will employees be able to access EmpCenter when they are away from their desks?
A: Yes.  All employees can access EmpCenter from any computer with internet access.  They will simply need to log on using their ONID username and password.
Q: Will employees receive notifications from EmpCenter?
A: Yes.  EmpCenter sends several notifications to employees including: - Reminders to submit timesheets - Notification when overtime is generated for a week - Notification if someone other than the employee saves the timesheet - Notification when the supervisor approves or rejects a time off request If you have any questions about emails received from EmpCenter, please contact your Business Center.
Q: Will I be able to make adjustments to my employees' timesheets?
A: Yes.  Supervisors can adjust hours, add pay codes, and add comments to an employee's timesheet at any point during the pay period.  All changes made by anyone other than the employee are tracked for audit purposes.  See the Edit Employee Time FAQ for more information.
Q: Will I be able to monitor the hours my students work?
A: During the academic school year students cannot work more than 20 hours per week across all jobs on campus.  EmpCenter will generate a warning (yellow) exception when the student works over 20 hours in the week. You will see the exception on the supervisor dashboard in the Exception box and when reviewing the employee's timesheet: 
Q: Will I be able to see my employees' leave balances?
A: Yes, you can see an employee's leave balance under the leave balances tab on their timesheet.  You will also be able to view an employee's leave balance when reviewing time off requests.
Q: Will I be able to see my Work Study students’ remaining balances in the new system?
A: If the student has work study available and the assignment is work study eligible, you will see their balance on the Work Study tab at the bottom of the timesheet. You will also see the hours split between the department index and the work study index on the results tab.
Q: Will I be notified if my employee submits a time off request?
A: Yes.  You'll see the pending request on your Dashboard and you'll receive an email from EmpCenter.
Q: Will I get a reminder if I forget to clock? What happens if I fail to clock at the appropriate time(s)?
A: EmpCenter will not remind you to clock; you will need to remember to use the clocking function daily.  If you forget to clock in or out, you will see an exception or error message on your timesheet that will alert you to correct the clock omission. You will need to correct these errors as soon as possible so that your hours worked are accurate and timely. Adjusting Clock Time Missing In/Out Clock
Q: Will I need to use the EmpCenter “clocking” functionality?
A: The following employee groups will use it. Student Employees, paid Hourly - Policy Proflie: Student/Temp All hourly student employees will clock in and out for their workday, and will also clock in and out for meal periods. Temporary Employees, paid Hourly - Policy Profile: Student/Temp All temporary employees working on an hourly basis will clock in and out for their workday, and will also clock in and out for meal periods.
Q: Will there be a minimum amount of leave that must be requested (e.g. 1 hour) at any one time?
A: For classified and unclassified employees, no, current practice remains in effect. For students and temporary employees that are only eligible for Oregon Sick Leave, time must be used and/or requested in 1 hour increments. For graduate students eligible for Graduate Student Sick Leave, time must be used and/or requested in 1 hour increments.
Q: Will we be able to generate PAR forms from EmpCenter?
A: PAR forms are critical for grants but EmpCenter is a time & leave collection/reporting system and was not designed with PAR forms as a functionality.  Because Banner remains the system of record for payroll and finance posting, PAR forms will continue pulling their data from Banner.

Pages